Contact us about privacy
If you have any questions or would like further information about our privacy and information handling practices, please contact us: Contact us GeniusU Pte Ltd 1 George Street #10-01 Singapore 049145 Tel: +65 6817 3123 Email: [email protected] What kinds of personal information is collected and held? Personal information collected and held by us may include the following: name, postal and email address date of birth contact details including telephone numbers (landline and mobile) gender occupation and employment details images or sounds of you attending our events or enjoying our services and products. We may make videos, take photographs or make audio recordings of our events, services and products which may include you. We will collect this information from you directly where it is reasonable and practicable to do so. We may collect personal information directly from you when you: provide information to us in any way (including by completing a form, disclosing information over the phone, registering for an event or providing us with a business card); visit our website; acquire goods from us or use our services (including via our website); request information about us, our products or our services; provide feedback; fill in a form on our website; or where we are required or authorised by law to do so. How is your personal information used? We collect personal information primarily to record appropriate details for any service or order you have placed with us, and also that we may:
- administer our customer relationships;
- provide you with information, products or services you have requested;
- review and assess our products and services;
- collect and analyse information for marketing and research purposes;
- assist customers by providing them with information;
- personalise and customise your experiences with our website (www.empowernet.com.au);
- communicate with you; and
- provide you with ongoing information about which we believe you may be interested.
You consent to us using your personal information in those ways and for sending you information about our products, services and special offers, as well as the products and services of our affiliates and third parties, now and in the future. You also consent to us sending you the information by direct mail, telemarketing, email, SMS and MMS messages. As mentioned above, we may make videos, take photographs or make audio recordings of our events, services and products which may include your image or voice. You consent to being included in those videos, photographs and audio recordings.
Overseas data transfers
Your personal information may be disclosed, transferred, stored, processed or used in the United States of America (USA), Singapore, United Kingdom (UK), Australia, New Zealand, Indonesia, Europe, Philippines and Malaysia by us or by our third party service providers. This may happen when you use our website, when we outsource certain activities overseas or if transactions, information, services or products have an overseas connection. You consent to the collection, use, storage, and processing of your personal information in an overseas country.
Accessing your personal information
You have a right under the Privacy Act 1988 (Cth) (Privacy Act) to request access and seek correction to your personal information. You may do so by contacting us using the contact details above. In ordinary circumstances we will give you full access to your personal information. However, there may be some legal or administrative reasons to deny access. If access is denied, we will provide you with the reason why.
Security of your personal information
Personal information quality
If you are concerned that the way in which we have dealt with your personal information involves a potential breach of the Privacy Act, you may contact us using the details above, providing us with details in writing of your complaint. We will investigate such a complaint promptly and will contact you for further information if required. All complaints should be made in writing detailing relevant information pertaining to the complaint and the parties involved in the alleged breach.
If you would like more information about how we handle your personal information, please contact us using the details above.